Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing or using StudyLabAI's services (including our website, mobile application for iOS, and any related services), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

These Terms apply to all users of StudyLabAI, regardless of the platform or device used to access our services.

2. Description of Service

StudyLabAI provides an AI-powered study assistance platform available through our website and mobile applications. Our services include, but are not limited to:

  • AI-powered note generation and study assistance
  • Lecture recording and transcription
  • Flashcard and quiz creation
  • File upload and document processing
  • Tutor sessions and learning tools

Our services are subject to change or termination at our discretion without notice.

3. User Accounts and Authentication

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

StudyLabAI supports multiple authentication methods:

  • Email and password authentication
  • Google OAuth authentication
  • Apple Sign In (for iOS users)

When using Apple Sign In, you agree to comply with Apple's Terms of Service and Privacy Policy. Your use of Apple Sign In is also governed by Apple's terms.

4. Subscriptions and In-App Purchases

4.1 Subscription Plans

StudyLabAI offers various subscription plans with different features and pricing. Subscription fees are charged in advance on a recurring basis (monthly, quarterly, or annually) depending on your selected plan.

4.2 Auto-Renewal

IMPORTANT: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.

Your account will be charged for renewal within 24 hours prior to the end of the current period. The renewal cost will be identified in your account settings.

4.3 Managing Subscriptions

You can manage your subscription and turn off auto-renewal at any time:

  • iOS/Apple App Store: Go to your device Settings → [Your Name] → Subscriptions → StudyLab, then manage or cancel your subscription
  • Web: Manage your subscription through your account settings on our website

Cancellation of your subscription will take effect immediately. Upon cancellation, you will lose access to premium features right away.

4.4 Price Changes

We reserve the right to modify subscription prices. We will notify you of any price changes at least 30 days in advance. If you do not agree to the new price, you may cancel your subscription before the change takes effect.

4.5 Payment Processing

Payments for subscriptions are processed through:

  • iOS/Apple App Store: Payments are processed by Apple and subject to Apple's payment terms
  • Web: Payments may be processed through Stripe or other payment processors

By purchasing a subscription, you agree to provide current, complete, and accurate billing information and to promptly update all information to keep your account current, complete, and accurate.

5. Mobile App Permissions

Our mobile applications may request access to certain device features and data:

  • Microphone: Required to record lectures and generate notes. Audio recordings are processed to provide transcription and study assistance features.
  • Camera: Used to capture photos during recordings for enhanced note-taking capabilities.
  • Photo Library: Allows you to save and access study materials, notes, and other content.

You can manage these permissions through your device settings. Some features may not be available if you deny certain permissions.

6. User Conduct

You agree not to use the service for any unlawful purpose or in any way that interrupts, damages, or impairs the service. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access the service without permission
  • Share your account credentials with others

7. Intellectual Property

The content, organization, graphics, design, and other matters related to StudyLabAI are protected under applicable copyrights and other proprietary laws. Copying, redistribution, use or publication either online or offline is strictly prohibited.

You retain ownership of any content you upload or create using our services. By using our services, you grant StudyLabAI a license to use, process, and store your content as necessary to provide our services.

8. Third-Party Services

Our service integrates with third-party services including:

  • Google OAuth for authentication
  • Apple Sign In for iOS authentication
  • Stripe for web payment processing
  • Apple App Store for mobile app purchases
  • RevenueCat for subscription management

By using our service, you agree to comply with the terms and conditions of these third-party services. We are not responsible for the practices of these third-party services.

9. Refunds and Cancellations

9.1 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will lose access to premium features.

9.2 Refund Policy

For iOS/Apple App Store Purchases:

Refunds for subscriptions purchased through the Apple App Store are handled by Apple, not StudyLabAI. To request a refund, please contact Apple Support or visit support.apple.com. Apple's refund policy applies to all App Store purchases.

For Web Purchases:

Refunds for subscriptions purchased directly through our website are handled on a case-by-case basis. To request a refund, please contact us at info@studylabai.com. Refunds will be evaluated based on the circumstances of each request.

General Refund Terms:

  • No refunds will be given for partial use of services during a billing period
  • Refund requests must be made within a reasonable time frame

10. Platform-Specific Terms

10.1 iOS/Apple App Store

If you download and use our iOS application, your use is also subject to:

  • Apple's App Store Terms of Service
  • Apple's Media Services Terms and Conditions
  • Apple's Privacy Policy

You acknowledge that Apple is not responsible for StudyLabAI or its content. Apple has no obligation to provide support or maintenance for the app.

11. Termination of Service

We reserve the right to terminate or suspend your account and access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users of the service, us, or third parties, or for any other reason.

Upon termination, your right to use the service will immediately cease. If you have an active subscription, termination of your account does not automatically cancel your subscription. You must cancel your subscription separately as described in Section 4.3.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by:

  • Updating the "Last updated" date at the top of this page
  • Sending an email notification to registered users (for significant changes)

Your continued use of our services after any changes constitutes acceptance of the new terms. If you do not agree to the modified terms, you must stop using our services and cancel your subscription.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDYLABAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF OUR SERVICES.

14. Contact

If you have any questions about these Terms, please contact us at info@studylabai.com.

For subscription and billing inquiries, please contact us at support@studylabai.com.

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